Residency centres across Dubai handle visa work with ease

Staff Report (Gulf News)
Published: August 03, 2008, 23:35
Dubai: The Dubai Naturalisation and Residency Department (DNRD) continues to offer its services to the public through its main branch in Al Jaffiliya and over 16 centres in Dubai following the implementation of ministerial decision no 322 for 2008 that introduced new visa structures. These external centres, which come as a great support to the Central Administration located in Al Jaffiliya, are spread across Dubai, and offer the same services as the main office in Bur Dubai, including the issue of passports for nationals and entry permits to residents, and other entry visa related procedures in addition to renewal of E-gate cards.
Following a unified comprehensive system, which has been recently implemented by DNRD, employees have undergone thorough training enabling each employee to finalise all transactions and be familiar with the new visa structures. Customers can benefit from DNRD flexible timings, as the new timings from 7.30am to 2.30pm and from 2.30pm to 8pm will suit the needs of a large number of people. Moreover, elderly people, namely at the Hatta Centre, receive special treatment where DNRD officials pick up and deliver their transactions directly to their residences.
Major-General Mohammad Ahmad Al Merri, DNRD Director, said: "Our main mission at the DNRD is to simplify procedures while offering a world-class service to all our customers."